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Frequently Asked Questions

Everything you need to know about Claude 101 — access, cost, and what to expect.

Do I need a technical or coding background?

No. Claude 101 is designed for professionals and knowledge workers. The course explains technical concepts (like MCP or Claude Code) in plain language and focuses on practical use in your role.

Do I need a paid Claude account to take the course?

A free Claude.ai account is enough for most lessons. Some features covered — Projects knowledge bases, Enterprise Search, and Claude for Work — require a paid or Team/Enterprise plan. The course tells you which is which, so you can decide what to try now versus later.

How long does the course take?

Around 3–4 hours end-to-end if you do the exercises, spread over as many sessions as you like. Each lesson is short (5–15 minutes), and exercises use your real work so the time is productive.

What's in Module 1 (the free module)?

Module 1 covers what Claude is, how to write your first effective prompts, how to troubleshoot common prompt problems using the four-competency prompt framework, and how to choose between Chat, Cowork, and Code in the desktop app. It is the whole foundation — free.

Is this affiliated with Anthropic?

No. Claude 101 is an independent practitioner-led course built on top of Anthropic's official materials. It is meant as a faster, more opinionated path through the same fundamentals, with exercises and a capstone you would not get from the docs alone.

How much does it cost?

Module 1 is free. Full access to all 5 modules and 22 lessons is a one-time payment of $19 AUD. No subscription, no recurring charges.

Is there a money-back guarantee?

Yes — 14-day money-back guarantee, no questions asked. Email support@aifirstpartner.com within 14 days of purchase and we will refund you in full.

How long do I have access?

Lifetime access. Once you purchase, you can revisit the course material anytime. Any future updates to the existing modules are included at no extra cost.

I lost access after clearing my browser. How do I get it back?

Use the Restore Purchase page. Enter the email you used at checkout and we will verify your payment with Stripe and restore your access instantly.

How do I request a refund?

Email support@aifirstpartner.com within 14 days of your purchase. Include the email address you used at checkout. We will process your refund within 5 business days.

Is my data safe?

Yes. We do not store your personal data — payments are handled entirely by Stripe. Course access is managed via a browser cookie. We do not track you with third-party analytics. See our Privacy Policy for full details.

Still have questions?

Reach out and we'll get back to you.

support@aifirstpartner.com